Frequently Asked Questions

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We source our crystals from a small selection of trusted suppliers around the world who share our values of ethical sourcing and respect for the Earth. 

Our main UK wholesaler is a family-run business who’ve been in the industry for over 35 years. They’ve built strong, long-standing relationships with trusted suppliers in Brazil who work directly with the mines – ensuring better traceability and ethical sourcing practices.

We also work with a small selection of international wholesalers in Peru and the USA. Many of the polished pieces from the USA are crafted themselves from raw minerals that have been sourced directly from the mines.

Wherever possible, we prioritise suppliers who share our values of sustainability, transparency, and respect for the Earth.

Absolutely! All our crystals are 100% natural unless stated otherwise (e.g. man-made crystals, aura-coated pieces). Each stone is carefully selected for quality, beauty and energy.

Yes! Feel free to message us if you're after something specific or need help finding the right piece. We're happy to hunt it down or suggest alternatives.

We aim to dispatch orders within 1–3 working days. UK delivery usually takes 2–5 working days after dispatch. International delivery times vary. For further information visit our delivery page.